Eccen-Tech

Effective Date: 01 October 2026

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Eccen‑Tech (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

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Information We Collect

• Personal Information: Name, email address, phone number, and other details you provide when contacting us or using our services.

• Technical Data: IP address, browser type, device information, and usage data collected automatically through cookies and analytics tools.

• Transactional Data: Records of purchases, service requests, and communications with us.

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How We Use Your Information

We use your information to:

• Provide and improve our IT repair and hardware services.

• Respond to inquiries and customer support requests.

• Process payments and manage transactions.

• Send updates, promotions, and service notifications (only if you opt‑in).

• Ensure website security and prevent fraud.

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Sharing of Information

We do not sell or rent your personal information. We may share data only with:

• Service providers assisting in payment processing, hosting, or analytics.

• Legal authorities if required by law or to protect our rights.

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Data Security

We implement industry‑standard security measures to protect your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute protection.

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Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt‑out of marketing communications.

• Request details about how your data is processed.

To exercise these rights, contact us at:

📩 Email: info@eccen‑tech.co.za 📞 Phone: 079 086 1289

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Cookies & Tracking

Our website uses cookies to improve functionality and analyze usage. You can disable cookies in your browser settings, but some features may not work properly.

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Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

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Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.